Optimizing Protocol Performance in the Digital Era: A Study of the Integration of Digital Leadership, Change Management, and Personal Competence in the Protocol Scope

Authors

  • Yunita Tri Susilowati Universitas 17 Agustus 1945 Semarang
  • Agustin Nurcahyanti Universitas 17 Agustus 1945 Semarang
  • Gita Sugiyarti Universitas 17 Agustus 1945 Semarang

DOI:

https://doi.org/10.55606/iceb.v3i2.448

Keywords:

Change Management Capability, Digital Leadership, Human Resource Performance, Personal Competencies

Abstract

This paper aims to determine digital leadership. Change management capability affects human resource performance protocol through personal competencies as intervention variables in local government institutions throughout Central Java. Quantitative methodology is used in this study, and 150 regional head protocols from all regencies and cities in Central Java are involved. The data shall be scrutinized by employing a quantitative methodology via statistical examination, specifically the structural equation modeling - partial least squares (PLS-SEM), which is designed to facilitate path analysis incorporating latent variables. The study results indicate that change management capability and digital leadership significantly impact individual capability and protocol HR performance. It is proven that individual capability functions as a link between two independent variables and human resource performance. In the era of disruption, digital leadership and the ability to manage change are very important to improve protocol adaptability.

References

Anggapradja, I. T., Agustriyana, D., & Faritzal, A. (2024). Knowledge management and empowering leadership affect employee performance mediated by employee development in PT. Bina Rekacipta Utama Jakarta Selatan. Gema Wiralodra, 15(1), 315–324. https://doi.org/10.31943/gw.v15i1.557

BAKSALOVA, O., KOSHONKO, O., HLUSKO, T., & HORBATIUK, O. (2023). Hr-Engineering in the Aspect of Quantitative Assessment of Workers' Ability to Work. Herald of Khmelnytskyi National University. Economic Sciences, 316(2), 39–47. https://doi.org/10.31891/2307-5740-2023-316-2-6

Cachutt-Alvarado, C., Méndez-Gómez-Humaran, I., & Velasco-Álvarez, J. (2024). Personal Competencies for Work-Family Integration and Its Relationship with Productivity and Comprehensive Health in Salaried Professionals. Safety, 10 (1), 1–25. https://doi.org/10.3390/safety10010028

Cahyati Wulandari, D., & Sri Pudjiarti, E. (2024). Adaptive Leadership in the Digital World: Overcoming Challenges and Opportunities in the 4.0 Era. Transformation: Journal of Economics and Business Management, 3 (1), 207–220. https://doi.org/10.56444/transformasi.v3i1.1682

Cinthya Wijayanti Hadi Saputri, & Ahmad Mardalis. (2023). The Influence Of Competency, Digital Transformation, Skills Updating, And Artificial Intelligence On Employee Performance At The Ministry Of Transportation Terminal Type A Tirtonadi Surakarta. International Conference on Digital Advance Tourism, Management, and Technology, 1(1), 467–477. https://doi.org/10.56910/ictmt.v1i1.90

Creswell, J. W. (2016). Research Design Pendekatan Metode Kualitatif, Kuantitatif dan Camouran (4th ed.). Pustaka Pelajar.

Encarnacion, P. C., & Razak, H. B. (2023). Competence and Employee Attitude in Private Hospitals in Colorado State, USA. Journal of Human Resource &Leadership, 7(3), 1–11. https://doi.org/10.53819/81018102t5209

Geopani, T., Rochyadi Suherman, A., Adang, A., Jannah, A., & Suswanto, D. (2024). Influence of Motivation and Work Competence on Employee Performance. Majalah Bisnis & IPTEK, 17(1), 39–47. https://doi.org/10.55208/bistek.v17i1.556

Hair, J.F., Hult, G.T.M., Ringle, C.M., & Sarstedt, M. (2017). A Primer on Partial Least Squares Structural Equation Modeling (PLS-SEM).

Human, O. F., & Motivation, E. (n.d.). Section 1 . Economics. 3–12.

Ilham Pinayungan Siagian, & Adi Susilo Jahja. (2024). The Effect of Competence, Work Motivation, and Organizational Culture on Employee Performance at PT. Permodalan Nasional Madani Medan Branch Office. Formosa Journal of Applied Sciences, 3(4), 2249–2274. https://doi.org/10.55927/fjas.v3i4.8913

Ismail, Nasution, H., & Sembiring, M. T. (2019). Human resource scorecard-based human resource (HR) assessment system design. IOP Conference Series: Materials Science and Engineering, 505(1). https://doi.org/10.1088/1757-899X/505/1/012034

Ivutin, A., Novikov, A., Pestin, M., & Voloshko, A. (2024). Decentralized Protocol for Organizing Sustainable Interaction Between Subscribers in Networks With High Dynamics of Topology Changes. Informatics and Automation, 23(3), 727–728. https://doi.org/10.15622/ia.23.3.4

Jaiswal, P. (2022). (2022). Impact of Leader’s Behavioural Flexibility on Intra- and Inter-organizational Governance Flexibility. Global Journal of Flexible Systems Management, 23, 29 - 38. Title.

Kosasih, Darmo, I. S., Rony, Z. T., Fatmawati, E., & Ali, H. (2024).The Human Resources Competency Development As the Key To Organizational Success in Indonesia. Revista de Gestao Social e Ambiental, 18(2), 1–20. https://doi.org/10.24857/RGSA.V18N2-123

Kraugusteeliana, K., Gadzali, SS, & Almaududi Ausat, AM (2023). Revitalizing Organizational Performance: Innovative Strategies for Information Technology-Based Human Resource Development. Polgan Minfo Journal, 12 (2), 2384–2392. https://doi.org/10.33395/jmp.v12i2.13277

Kristanti, D., & Churiyah, M. (2024). Marning Siung Mas Kediri MSME Success Strategy in Improving Employee Performance through Competency and HR Development. JEM17: Journal of Management Economics, 9 (1), 57–70. https:// doi.org/10.30996/jem17.v9i1.10943

Latif, F., Taswin, T., Fitriani, F., & Muh.Taufiq, LO (2023). Knowledge and Attitude with the Compliance of using Personal Protective Equipment (PPE) for Cleaning Officers. Jurnal Ilmiah Kesehatan Sandi Husada, 12 (2), 339–345. https://doi.org/10.35816/jiskh.v12i2.1081

Martandu, SFS, Setyabudi, CM, & Basir S, BS (2023). Analysis of Factors Affecting the Performance of Cimanggis Police Personnel, Depok Metro Police, Jakarta, Indonesia. Devotion: Journal of Research and Community Service, 4 (12), 2353–2361. https://doi.org/10.59188/devotion.v4i12.645

Muh Ikhzan, Muhammad Yusuf, & Andi Arifwangsan Adiningrat. (2024). The Influence of Competence and Organizational Culture on Employee Performance at the Regional Financial Management Board of Enrekang Regency. International Journal of Economic Research and Financial Accounting (IJERFA), 2(3), 553–560. https://doi.org/10.55227/ijerfa.v2i3.98

Murphy, S. L. (2015). Individual adaptability as a predictor of job performance. 147. https://digitalcommons.latech.edu/cgi/viewcontent.cgi?article=1203&context=dissertations

Nugroho, T., Sudarwati, S., & Istiatin, I. (2024). Analysis of Employee Performance on Protocol and Communication of the Head of the Regional Secretariat of Klaten Regency. Fokus Ekonomi: Jurnal Ilmiah Ekonomi , 19 (1), 22–30. https://doi.org/10.34152/fe.19.1.22-30

Nurul, D. (2011). Human Resource Performance Analysis Using the Human Resources Score Card Approach. Dian Journal, 11 (3), 209–214.

Nuryadin, R., Sobandi, A., & Santoso, B. (2023). Digital Leadership in the Public Sector-Systematic Literature Review. Journal of Administrative Science: Media for the Development of Administrative Science and Practice, 20 (1), 90–106. https://doi.org/10.31113/jia.v20i1.934

Rachmad Chartady, Sri Kurnia, Charly Marlinda, Salihi, S., & Andres Putranta Sitepu. (2023). the Effect of Competence and Confidence on the Performance of Activities Technical Implementing Officers (Pptk) With Motivation As Intervening Variables in Government Bintan Regency. International Journal of Social Science, 3 (1), 29–36. https://doi.org/10.53625/ijss.v3i1.5753

Rahman, F.A., Jaelani, J., & Suharyat, Y. (2024). Human Resource Development Strategy in Information Technology Disruption. NUSRA: Journal of Research and Educational Sciences, 5 (1), 61–70. https://doi .org/10.55681/nusra.v5i1.1851

Rosseti, N., & Hernawati, R. (2022). Protocol Activities in Supporting the Daily Activities of the Leaders and Members of the Bandung City DPRD. Bandung Conference Series: Public Relations, 2 . https://doi.org/10.29313/bcspr.v2i2.3866

Sembiring, BN, Isnaini, I., & Harahap, D. (2022). Human Resource Development in Improving Employee Performance at the Binjai City Regional Secretariat Protocol. Journal of Education, Humaniora and Social Sciences (JEHSS), 5 (1), 760–770. https://doi.org/10.34007/jehss.v5i1.1311

Sirojuddin, I., Nuraulia, F., Salsabila, R., & Haryadi, D. (2024). The role of leadership style and work motivation on employee performance at PT Paragon Technology and Innovation. International Journal of Applied Finance and Business Studies, 11 (4), 762–768. https://doi.org/10.35335/ijafibs.v11i4.217

Suci, MD, Hutasuhut, J., Syamsuri, AR, & Falahi, A. (2023). The Influence of Training, Organizational Climate and Competence on the Performance of Employees of the Regional Tax and Retribution Management Agency of North Sumatra Province. Bisnis-Net Journal of Economics and Business, 6 (2), 357–369. https://doi.org/10.46576/bn.v6i2.3397

Teunissen, P. W., Watling, C. J., Schrewe, B., Asgarova, S., Ellaway, R., Myers, K., Topps, M., & Bates, J. (2021). Contextual Competence: How residents develop competent performance in new settings. Medical Education, 55(9), 1100–1109. https://doi.org/10.1111/medu.14517

Tilca, M., Mare, E., & Apatean, A. (2018). A Model to Measure the Performance of Human Resources in Organisations. Studia Universitatis „Vasile Goldis” Arad – Economics Series, 28(1), 57–73. https://doi.org/10.2478/sues-2018-0005

Tri, M., Saputro, A., Firdaus, MA, Bencana, P., Kabupaten, D., & Udara, P. (2024). Indonesian Journal of Multidisciplinary on Social and Technology Homepage: https://journal.ilmudata.co.id/index.php/ijmst The influence of leadership style and work environment on employee performance at the Bogor Regency Regional Disaster Management Agency . 2 (1), 64–71.

Ulyanina, OA, Levi, MV, & Teplova, OA (2020). Experimental Study of the Formation of Police Officers' Personal Competence. Psychology and Law, 10 (2), 179–200. https://doi.org/10.17759/psylaw.2020100214

Yati, I., & Ayu, M. (2023). The Influence Of Training And Human Resources Development On The Performance Of Employees Of The Communications And Informatics Office Of Tulang Bawang District. Samurai International Journal of Social Sciences and Development, 7 (2), 69–81. https://doi.org/10.24967/saburaiijssd.v7i2.2495

Yuliastini, D., Haryanto, A., Djuanita, MK, Hamdi, E., & Negoro, DA (2024). Implementation of human capital (HC) strategy at the DKI Jakarta Province Fire and Rescue Training Center. Journal of Management and Digital Business, 4 (1), 97–113. https://doi.org/10.53088/jmdb.v4i1.933

Yuwono, M., & Rachmawati, D. (2024). Understanding the Role of Human Resource Management, Leadership, and Organizational Culture in Improving Employee Understanding the Role of Human Resource Management, Leadership, and Organizational Culture in Improving Employee Performance: Case Study in. International Journal of Applied Research in Business and Management, 5, 257–287. https://doi.org/10.51137/ijarbm.2024.5.1.13

Процесі, О. У., Освіти, Ф., & Кравченко, Л. (2022). Колонка головного редактора. 9–17.

Downloads

Published

2025-01-10

How to Cite

Yunita Tri Susilowati, Agustin Nurcahyanti, & Gita Sugiyarti. (2025). Optimizing Protocol Performance in the Digital Era: A Study of the Integration of Digital Leadership, Change Management, and Personal Competence in the Protocol Scope. Proceeding of The International Conference on Economics and Business, 3(2), 59–76. https://doi.org/10.55606/iceb.v3i2.448

Similar Articles

<< < 1 2 3 4 5 6 > >> 

You may also start an advanced similarity search for this article.