Fadia Lutfiana Dahlan and Dedi Joko Purnomo 2023. Efforts Of Front Office Department To Increase Guest Satisfaction At Padma Hotel Semarang. The International Conference on Education, Social Sciences and Technology (ICESST). 2, 2 (Sep. 2023), 115–128. DOI:https://doi.org/10.55606/icesst.v2i2.292.